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Complaints

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 We listen and act on all complaints

SuggestionBoxComplaints, suggestions and ideas are welcome by the Lookout Emergency Aid Society as they contribute to improvement through positive change.  We respond to all complaints with integrity and respect, assisting you as the policy outlines below.  You can learn more about our complaints policy by reading the complaints policy brochure, which is available at each of our sites. 

Our complete complaints policy is available in pdf and Word formats: